Terms and Conditions


The Flower Collective will make every effort to execute your order as pictured, but reserve the right to substition a flower type or a sundry item because of seasonal availablity.  However, we will always substitute with a item of similar or higher value in order to deliver your gift without any delay.

If we feel the subsitution is not suitable we will contact the sender to discuss alternative.



If you have any queries regarding your order, we ask that you call us as quickly as possible on 07 5445 3854 to discuss your concerns as a variety of resolution may be possible.

Any requests for a refund or a replacement can not be arranged, if the original order has been disposed of.  There by making it impossible for us to identify the cause of the problem.  

In the rare instance of a refund, monies are credited back to the original credit card on which the order was placed. For cash purchases, a credit voucher valid for 3months will be issued for the original purchase price.



1.1 Under no circumstances is The Flower Collective website liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you.

1.2 If The Flower Collective website fails to supply services or goods offered by The Flower Collective website, The Flower Collective website's liability is limited to supplying the services or goods again or if The Flower Collective website does not supply the services or goods again, the payment of the cost of having the goods or services supplied again.

1.3 The Flower Collective website does not warrant expressly or imply that your access to and use of the Site, or any other website linked to this Site will be uninterrupted or error free.

1.4 The Flower Collective website does not warrant, expressly or impliedly that any defects will be corrected or that the Site (or any website linked to this Site) or the server which stores and transmits Content to you are free of viruses or any other harmful components.

1.5 Hello Flowers will provide a refunds only as required by the law


2.1 To the extent permitted by law, in no circumstances (including negligence) will The Flower Collective website, our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from:

2.1.1 any of your information or text appearing on the Site;

2.1.2 your reliance on the Site; or the use of or access to, or the inability to use or access the Site, or the loss of any data; or

2.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly.


3.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original format with the full written approval of the webmaster. Contact details can be found on www.marcuswayman.org/contact.shtml


4.1 This Site is available only for your personal use. You may:

4.1.1 print copies of the Content and store associated files on your own computer for the purposes of using this Site and the services provided on this Site; and

4.1.2 reference hypertext documents on this server from your own documents.

4.1.3 print, copy and distribute the information on this site pursuant with these terms of use.

4.2 You must not:

4.2.1 use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of The Flower Collective website or which is prohibited by the Terms and Conditions.


The Flower Collective website disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The Flower Collective website is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that The Flower Collective website endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.


The data and information contained on this Site are for your general information only and are not intended to be a substitute for legal advice.


By using this Site, you are acknowledging your consent to the above Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this Site.